Telephony Engineer

Telephony Engineer - 12 Month FTC – £35- £45,000
Location: Cardiff (Minimum 3 days on-site)
Company: VIQU - Partnered with a Public Sector Organisation

VIQU is working with a Public Sector client to find an experienced Telephony Engineer for a 12-month fixed-term contract. The ideal candidate will work as a Telephony Engineer, responsible for supporting, configuring, and troubleshooting telephony systems, specifically Avaya and Cisco. Key responsibilities will include:

Key Experience and Skills required of the Telephony Engineer

• Network Patching and Investigation
• BOTH experience with Cisco and Avaya

Relevant Avaya Experience for the Telephony Engineer

• System Manager/Session Manager routing
• Configuration capture via ASA Reporting
• Station configuration
• Analogue and Digital Configuration and Jumpering
• Hunt Group Configuration
• Pickup Group Configuration
• VDN Configuration
• Vector Configuration
• Feature Configuration
• Aura Messaging Mailbox Configuration
• Fault Investigation
• Solution Testing
• Training/Instruction

Relevant Cisco Experience for the Telephony Engineer

• Phone & line configuration
• Hunt/pickup group & translation configuration
• Analogue configuration & Jumpering
• Feature & user configuration
• Unity mailbox setup
• Fault investigation & solution testing

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Rees by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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