Service Desk Analyst

Service Desk Technician - £28,000 to £31,000 - Amersham

Viqu are currently partnered with a UK retail company, based in Amersham. We are looking to recruit a Service Desk Technician to join their head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure the organisations busy IT service.

Service Desk Technician will deliver high-quality, timely support services to the company’s warehouse, office, and stores and be onsite Monday to Friday.

Requirements of the Service Desk Technician:

- 1+ years of Service Desk experience

- Experience with Intune, Azure Active Directory, SharePoint, M365 and Windows servers.

- Desirable – Mobile Device Management and ITIL experience.

- Good communication and ability to work in a fast-paced environment.

Responsibility of the Service Desk Technician:

- Test, build and configure hardware across the organisation.

- Provide assistance to 250 computer system users.

- Incident trend analysis to resolve continuous problems and drive IT improvements.

- Understand user needs and suggest suitable software and hardware.

Service Desk Technician - £28,000 to £31,000 - Amersham

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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