Case Studies
Case Study: Delivering A Smooth Recruitment Supplier Transition For A West Midlands Manufacturer
IT roles filled
Engineering positions successfully sourced for
When a long-standing recruitment supplier ceased operations, this West Midlands manufacturer needed to source and engage a suitable recruitment agency replacement fast in order to maintain hiring momentum.
The client’s challenge...
Following their previous recruitment supplier’s decision to close the business, this West Midlands manufacturer needed an alternative partner that could support them with technical, engineering, and niche roles. With only a small internal recruitment function in place, they required a recruitment agency partner that could quickly ramp up support and integrate seamlessly into existing processes, minimising disruption to ongoing and upcoming hiring campaigns.
Our Associate Director, Danielle Keegan, was recommended to the business as a trusted recruitment consultant based in the West Midlands by a mutual business contact. After initial discussions, the manufacturer was impressed with Danielle and our team’s strong West Midlands network, extensive reach, and our proven ability to secure local tech talent in both permanent and contract positions. As a result, they decided to engage our team as their new recruitment supplier.
Our actions...
We quickly familiarised ourselves with the company, their stakeholders, and internal processes, as well as extending our resources to support their hiring across several positions within Systems, Mechanical and Electrical Engineering.
In order to replace their previous supplier and scale up our services, we appointed a dedicated Account Manager for the client and established weekly calls and visits with the on-site managers. This allowed us to align with their workforce planning, understand their internal culture, and analyse the team’s immediate and medium-term requirements.
The organisation required all hires to work full-time on-site. To support this, we utilised our established networks of West Midlands permanent and contract tech talent to secure high-quality local professionals who were happy to work on-site.
Although the requirement for Mechanical and Electrical Engineering sat outside our primary specialism areas, we leveraged our headhunting skills and experience with outsourcing campaigns to secure both positions.
Beyond delivery, we also provided significant consultancy work to improve their processes and employee retention through their employee value proposition (EVP). This included guidance on implementing diversity in hiring practices to enhance their ability to attract and retain diverse talent, as well as detailed local market insights on the tech landscape.
The outcomes…
Since partnering with the manufacturer, we have successfully delivered 6 hires across multiple disciplines. This includes 2 permanent engineering hires and 4 permanent and contract IT professionals placed across Mechanical, Electrical and Systems Design Engineering.
Beyond filling roles, we have established ourselves as a trusted recruitment partner and continue to support the organisation through regular on-site meetings and workforce planning discussions with key stakeholders.
"Supporting this West Midlands manufacturer following the exit of their previous agency was very fulfilling..."
We are proud that we responded quickly, scaled support effectively, and secured both permanent and contract hires across IT and engineering, helping the business maintain momentum during a critical recruitment supplier transition.