1st Line Support
1st Line Support – 3-Month Contract – Hybrid - Liverpool
VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk.
The successful 1st Line Support will have solid previous experience within IT Support, and will be providing both remote and onsite support in a Microsoft environment.
Key skills & responsibilities for the 1st Line Support:
- 1st Line / Service Desk Support – in a Windows / Microsoft environment:
- Windows 10
- Office 365
- Exchange
- Outlook
- MS Teams
- Active Directory
- Telephony support
- Triaging tickets and escalating to relevant teams where necessary
- Using ServiceNow ticketing system
- Mix of remote & deskside support - including working on a tech bar
- Good customer service skills
- Experience with iManage or Bomgar (desirable)
Role details:
- Job role: 1st Line Support
- Job type: Contract
- Duration: 3 months’ contract with view to extend
- Rate: £140 - £160 per day
- Working hours: 37.5 hours per week Monday - Friday
- IR35 status: Inside IR35
- Location: Hybrid, one day per week in Liverpool
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.
To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK
Similar jobs
Take a look!
Infrastructure Engineer (Microsoft 365)
Bristol
£400 - 450 per day
Infrastructure Engineer (Microsoft 365) – 1 month contract – Bristol My customer is looking for a Microsoft 365 Infrastructure Engineer to join our team, with a key focus...
Electrical Design Engineer
Stafford
Market related
Electrical Design Engineer – Hybrid – StaffordVIQU has partnered with a leading consultancy who deliver critical projects in energy, water, renewables, and manufacturing, with this role being part...
Legal Service Desk Analyst
Bristol
£180 - 220 per day
Legal Service Desk Analyst – 3-month Contract – BristolMy legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will...
Head of Cloud Architecture
Birmingham
Market related
Head of Cloud ArchitectureNottinghamCompetitive Salary + Car allowance + BonusVIQU has partnered with a renowned brand in search of a Head of Cloud Architecture to lead their Centre...
Junior IT Technician
Wakefield
£100 - 110 per day + Inside IR35
Junior IT Technician - 6-Month Contract – Wakefield – Inside IR35VIQU have partnered with an NHS client who are seeking a Junior IT Technician to support the Service...